FAQ’s

What can I expect at my massage appointment? – At your first appointment we will complete a full consultation to enable us to agree the best type of massage for you. Your modesty will be preserved at all times and only the body areas being worked on will be uncovered. All appointments start and end at the agreed time.

How do I book an appointment? – you can contact us on 07761 004022 or email at wellness@newrealityhealth.com or message us through Facebook using the link below

How do I buy or redeem a gift voucher? – you can contact us on 07761 004022 or email at wellness@newrealityhealth.com or message us through Facebook using the link below

https://www.facebook.com/newrealityhealth/

Where are you? My home based therapy room is in a quite Newport area of Barnstaple with free parking. 

I’m not sure about booking an appointment, how can I find out more? I am happy to discuss your needs, without obligation, please either send a message on messenger or text or call 07761 004022 and I will get back to you as soon as I can.

How do I book an appointment? – All therapies are by prior arrangement only. You can book an appointment by private messaging me, contact me via email from the website or calling / texting 07761 004022 for availability and I will confirm your appointment to you. You may have to leave a message as I could be with a client and I will get back to you as soon as possible

What about disability access? – my treatment room is on the ground floor and parking can be arranged directly outside – please ask when booking. There is a small step into the door and the treatment room is under 20 steps away if the car is parked directly outside. Seated massage is available. Please call me to discuss your requirements. 

What is Myofascial Release? ‘Myo’ means muscle and ‘fascia’ means band or sheet (in this case of connective tissue). Fascia is a 3D web connecting muscles and organs throughout our bodies. Fascia within our bodies can be affected by injury or trauma, either physical or emotional, repeated poor posture and inflammation. As the fascia is connected throughout the body any restrictions in the fascia is likely to impact other areas of the body. Myofascial release uses gentle techniques to rehydrate and release the fascia which helps decrease pain and aid mobility.  

Do you cater for people with allergies? We do use some nut oils in the therapy room and as such we cannot guarantee nut / allergen free. There is also a small dog on the premises however, not in the treatment room. 

What do you do with my information? The information you provide to us is used specifically to provide a safe treatment for you and as a legal requirement will be kept on record for 7 years after your last treatment with us.  All your information is kept securely and is only seen by our therapists as relevant for your treatment/s. Information submitted for gift vouchers are used specifically to provide the voucher – a list of recipients will be kept but will not be contacted without their prior permission.

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